Information We Collect
- - Contact details you provide, including your name, email address, phone number, shipping address, and any other information you submit through forms or checkout.
- - Order and transaction details, including products viewed or purchased, shipping selections, and payment-related metadata processed by our commerce and payment providers.
- - Financing inquiry information you choose to submit. If you start a financing application, we may collect the details necessary to route your application to our financing partners. Send Bikes does not store your full Social Security number.
- - Usage and device information such as IP address, browser type, referral source, pages viewed, and event data collected through analytics and advertising technologies.
- - Communications you send to us by email, phone, SMS, or contact forms.
How We Use Information
- - To operate the website and provide products, financing flows, and customer support.
- - To process orders, coordinate delivery or pickup, and communicate about purchases or service issues.
- - To evaluate and route financing requests to our third-party financing partners when you ask us to do so.
- - To improve site performance, understand demand, measure advertising performance, and prevent fraud or abuse.
- - To comply with legal obligations, enforce our terms, and protect our business, customers, and service providers.
How We Share Information
We share information only as needed to run the business and fulfill requests you make through the site.
- - Shopify and related ecommerce vendors that power our storefront and checkout.
- - Payment processors, shipping carriers, and operational vendors that help us fulfill orders and provide support.
- - Financing providers and application-processing partners when you request financing or pre-approval.
- - Analytics, advertising, and infrastructure providers that help us understand traffic, measure conversions, and maintain the website.
- - Law enforcement, regulators, or other parties when required by law or when necessary to protect rights, safety, or property.
Meta and Facebook Platform Data
If you interact with a Send Bikes integration through Meta or Facebook, including login, business integrations, ad-account administration, or conversion tools, we may receive identifiers, permissions data, business asset metadata, and related account information that you choose to share or authorize.
We use that information only to authenticate access, connect or manage authorized business assets, measure advertising performance, troubleshoot account access, and operate Send Bikes marketing and ecommerce workflows in accordance with applicable Meta terms and platform requirements.
Cookies, Analytics, and Advertising
We use cookies and similar technologies to keep the site functioning, understand traffic, and measure marketing performance. This may include Google Analytics, Google Tag Manager, Meta Pixel, and Meta Conversions API or successor tools.
These technologies may collect identifiers such as browser, device, IP-based location, referral information, and site activity. You can limit cookies through your browser settings, though some site features may not work correctly if you do so.
Financing and Third-Party Services
If you apply for financing, you authorize us to share the information you submit with our financing partners for evaluation and offer presentation. Once you move into a lender or financing partner environment, that party's privacy policy and terms apply to their handling of your information.
Send Bikes does not make lending decisions and is not responsible for third-party privacy or underwriting practices.
Data Retention and Security
We retain information for as long as reasonably necessary to fulfill business, legal, tax, accounting, fraud-prevention, support, and recordkeeping purposes.
We use commercially reasonable administrative, technical, and organizational measures to protect information, but no storage or transmission method is completely secure.
Your Choices
- - You may request access, correction, or deletion of certain information by contacting us using the details below.
- - You may opt out of marketing emails through the unsubscribe link included in those messages.
- - If you submitted a financing application through a third-party lender portal, you may also need to contact that provider directly to exercise rights over data they control.
How to Request Deletion
You can request deletion of information Send Bikes controls by emailing [email protected] with the subject line "Data Deletion Request" or by following the instructions at https://www.sendbikes.com/data-deletion.
If you use a Send Bikes integration through Meta or Facebook, you may also remove the integration from your Meta or Facebook settings and submit a platform deletion request when that option is available. We will review and process deletion requests for data we control, subject to legal, tax, fraud-prevention, warranty, and recordkeeping obligations.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised last-updated date.
Contact
Questions about this Privacy Policy or our privacy practices can be sent to [email protected], by phone at 478-318-9240, or by mail to Central Georgia Powersports, 4490 Knight Rd, Macon GA 31220.